How do I buy something?
How do I pay for my items?
How much is shipping and what is the expected delivery time?
Can I return my item?
Can cancel my order? What if I haven't received my item yet?
Where can I find details about the garment, sizing info, etc.?
What type of printing technique is used on the garments?
What if I want a current design on a particular garment or accessory?
If a tee is unavailable, will it be available again in the future?
I own a retail store. How can I get wholesale information?
How can I design my own custom gohgirl tee?
Who do I contact if I have a question?
- All planet goh clothing items and accessories can be purchased on our shop. We are using Spreadshirt which offers a customer friendly shopping experience. If you would like to purchase an item, please click the 'add to cart' button you see on the product pages.
- Once the 'add to cart' button is clicked, you will enter the Spreadshirt shopping cart and payment system.
- Payments can be made on Spreadshirt with Visa, Mastercard, Diner's Club, American Express and PayPal. More detailed information can be found here.
HOW MUCH IS SHIPPING AND WHAT IS THE EXPECTED DELIVERY TIME?
- Spreadshirt shipping rates and delivery times can be found here.
- Detailed information about returns can be found here.
CAN I CANCEL MY ORDER? WHAT IF I HAVEN'T RECEIVED MY ITEM YET?
- Information about how to cancel an order and what to do if you haven't received your order can be found here.
WHERE CAN I FIND DETAILS ABOUT THE GARMENT, SIZING INFO, ETC.?
- Product details, sizing, garment description and print type can be found on each product page. See the four links along the bottom of the product pages.
WHAT TYPE OF PRINTING TECHNIQUE IS USED ON THE GARMENTS?
- Spreadshirt offers several printing techniques but we use chose to use FLEX or FLOCK printing. You can read about the different techniques here.
- Be sure to check printing technique on each product page. Click on the PRINT tab.
WHAT IF I WANT A CURRENT DESIGN ON A PARTICULAR GARMENT OR ACCESSORY?
- You can now choose a current character design and print it on available garments and or accessories offered by Spreadshirt. Just visit the create your own portion of the site.
- If you would rather have us help you, just email info @ planetgoh dot com and we will try to make it happen.
IF A TEE IS UNAVAILABLE, WILL YOU BE RE-PRINTING IT?
- All our tee designs are offered for a limited time. Sometimes a few of the tee's may be available again in the future. If there is a particular design you are interested in, email us at info @ planetgoh dot com.
I OWN A RETAIL STORE. HOW CAN I GET WHOLESALE INFORMATION?
- For more information about wholesale terms, please fill out this form and we'll get back to you right away!
HOW CAN I DESIGN MY OWN CUSTOM PLANET GOH TEE?
- You can now choose a current character design and print it on available garments and or accessories offered by Spreadshirt. Just visit the create your own portion of the site.
- If you want your very own character or a previous design, email info @ planetgoh dot com. Get more details here.
WHO DO I CONTACT IF I HAVE A QUESTION?
- For clothing and accessory items, please email Spreadshirt. Otherwise, feel free to email info at planetgoh dot com with any questions or fill out the contact us form!
- If for some reason Spreadshirt isn't responding, email us and we'll try to assist you with your question.
